Terms & Conditions

TERMS AND CONDITIONS – CLIENTS

Last Updated: 14th January 2026

Platform: Swim-At-Home.com, operated by Flamingo Swim School Ltd, founded by Kelly Tamburi.

1. Nature of the Platform

• Swim At Home is an online directory and advertising platform.
• Connects clients with independent, qualified swimming coaches.
• Swim At Home does not employ coaches, provide lessons, or manage bookings/payments.
• All agreements, services, and payments are directly between client and coach.

2. Intellectual Property

• Swim At Home owns website content, branding, logos, and layout.
• Coach profile content remains the property of the coach.

3. Content Accuracy & Disclaimer

• Coach profiles and all related information are provided directly by the individual swim coaches for listing on Swim at Home. While we may review submissions before publication, we do not independently verify or guarantee the accuracy, completeness, qualifications, insurance, availability, pricing, or services described.
• Swim at Home operates strictly as an introductory directory platform. Our role is limited to connecting clients with independent swim coaches. We do not arrange, schedule, supervise, manage, or control lessons, bookings, cancellations, rescheduling, lesson packages, pricing structures, or payment transactions.
• Any agreement entered into, including but not limited to lesson arrangements, packages, fees, payment terms, cancellations, or disputes, is made directly between the client and the coach. Swim at Home is not a party to these agreements and accepts no liability for any loss, damage, injury, dispute, or claim arising from services provided by listed coaches.
• Clients are responsible for conducting their own due diligence before engaging a coach.
• Clients must verify qualifications, availability, pricing, and services.
• Swim At Home is not responsible for inaccuracies or outdated info.

4. Use of Platform

• Free to browse and contact coaches.
• Clients may create accounts to save favorite coaches.
• Accounts can be erased from the directory website (or database) upon written request/letter with 7 days.

5. Data Collection & Privacy

• Data collected for booking enquiries, communication, and website functionality.
• Stored securely in compliance with UK GDPR and UAE PDPL.
• Users have rights to access, update, delete their data, and may contact Data Protection Officer: Kelly Tamburi, contact.swimathome@gmail.com.

6. Third-Party Links

• Swim At Home is not responsible for external websites or services.

7. Liability & Disclaimer

• Swim At Home is not liable for any losses, injuries, or disputes arising from services booked through coaches.
• Clients are responsible for due diligence.
• Clients are advised to have valid life insurance coverage in place prior to booking their first swimming session.

8. Complaints

• Attempt resolution with the coach first

9. Governing Law

• UK: England & Wales Law
• UAE: Applicable UAE law

10. Contact

Swim At Home
Flamingo Swim School Ltd – Kelly Tamburi
📧 contact.swimathome@gmail.com