Swim At Home
Last Updated: 14th January 2026
Swim At Home is a service operated by Flamingo Swim School Ltd, founded by Kelly Tamburi, and is a directory platform connecting qualified swimming coaches to elite clientele. Swim At Home is a new service provided by Flamingo Swim School Ltd.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data, and your rights under UK GDPR and the Data Protection Act 2018.
If you have any questions or concerns about this Privacy Policy, please contact us at
1. Data Controller
Flamingo Swim School Ltd
Trading as Swim At Home
We are responsible for the processing of your personal data and ensure it is handled lawfully, fairly, and transparently.
2. Personal Information We Collect
Visitors
You can browse the Swim At Home website without registering or providing personal information.
Clients & Coaches
We collect personal information when you:
- Submit enquiries or contact forms
- Subscribe to services or coach listings
- Apply for a Verified Coach Badge
- Interact with our website features
The types of information we collect may include:
- Name, email, phone number, and contact details
- Coach qualifications, certifications, experience, and references
- Identification documents (for Verified Badge or subscription verification)
- Payment information processed securely via Stripe, Klarna, or Tamara
- Usage data, IP addresses, device information, and cookies
You control what personal data you provide, and we process only what is necessary for the services requested.
3. How We Use Your Personal Data
We use personal data for the following purposes:
1. Providing our Services
- Operate the directory, manage subscriptions, and process enquiries
- Generate leads for swimming coaches
2. Verification
- Review documents and qualifications for the Verified Coach Badge process
3. Communication
- Respond to enquiries, provide updates, promotions, or other service-related information
4. Website & Service Improvement
- Analytics, technical functionality, and user experience enhancement
5. Legal Compliance
- Comply with UK laws, financial and tax obligations
Legal Basis for Processing:
- Contractual necessity (subscriptions, Verified Badge)
- Legitimate interests (website operation, lead generation, service improvement)
- Consent (marketing emails, cookies)
- Legal obligations (financial or regulatory requirements)
4. Sharing Your Personal Data
- Personal information submitted via a contact form is shared only with the coach you contact.
- We do not sell, rent, or lease your data to any third
- Once shared with a coach, we cannot guarantee how they will handle your We recommend reviewing the coach’s privacy policies.
5. Cookies & Tracking
What Are Cookies?
Cookies are small data files stored on your device to make the website function efficiently and provide analytics.
Why We Use Cookies
- Essential cookies for website functionality
- Third-party cookies for analytics and social media integration (WhatsApp, Instagram, YouTube)
- Improve user experience and website performance
Managing Cookies
You can control cookie preferences using the Cookie Consent Manager on our site.
- Essential cookies cannot be disabled
- You may accept or reject other cookies
6. Security of Your Information
We implement technical and organizational measures to protect your data from unauthorized access, use, or disclosure.
- Personal data is stored securely on UK/EU-compliant servers
- Access is restricted to authorized personnel only
7. Data Retention
- Client and coach data is retained only as long as necessary for the purposes described (e.g., active subscriptions, Verified Badge validity)
- Inactive accounts or outdated data are deleted or anonymized after 7 years or per legal requirements
8. Your Data Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (“right to be forgotten”)
- Restriction: Request limited processing of your data
- Objection: Object to data processing, including marketing communications
- Portability: Receive your data in a portable format
- Withdraw Consent: Withdraw consent for processing at any time
- Complaint: Lodge a complaint with the UK ICO at https://ico.org.uk Requests should be submitted to swimathome@gmail.com.
9. External Links
- Our website may contain links to third-party websites (WhatsApp, Instagram, YouTube).
- Swim At Home is not responsible for how these platforms process your
- Always review the privacy policies of third-party sites before providing personal information
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or services.
- Updates will be posted on this page
- We may notify users by email or website notice
- Users are encouraged to review this policy regularly
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: contact.swimathome@gmail.com
